With RACO’s inclusion to the Rockwell Automation Support Center, customers have access to over 350 FAQs, including all integration notes, which makes it even easier to integrate existing Rockwell PLCs with RACO® products. Customers can resolve their technical issues easily and efficiently with 24/7 support from the Rockwell Automation Support Center. Customers can search for public answers, request notification updates, read forums, submit questions and chat live as part of this full-service support center.
“We are very excited to partner with Rockwell Automation and be included within their support center,” said James Brown, vice president of sales and marketing for RACO. “We see this as a value-added service to our customers, ensuring a seamless and easy integration between our products and their existing Rockwell PLCs.”
For more than 60 years and with more than 60,000 installations, RACO Manufacturing and Engineering Co. of Emeryville, Calif., has provided municipalities, industry and government with a wide variety of high-quality, reliable remote communications systems and RTUs for data logging, alarm autodialing, remote monitoring, reporting and control. For more information, contact RACO at 1400 62nd St., Emeryville, CA 94608; Ph: 800-722-6999; Fax: 510-658-3153; or e-mail: firstname.lastname@example.org.
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